Comments on: how to keep a customer happy

By: Event Planner San Fransico

Event Planner San Fransico — Sat, 06 Feb 2010 06:54:57 +0000

Customer only gets happy when he gets what he wants and not what you think he wants. And this can only be achieved if you are a good listener. So not doubt that you need to prepare what you are going to talk when u meet you client but its even more important to develop the habit of listening to make the most out of it

By: Great Stops

Great Stops — Sat, 21 Nov 2009 03:41:56 +0000

Listen…Listen…Listen. Over my years I have learned that this is the most important factor in customer service and client relations. If you listen, instead of planing what you are going to say next, you will be better informed about what course of actions need to be taken.

Good Post

By: Great Stops

Great Stops — Fri, 20 Nov 2009 20:41:56 +0000

Good Post

By: FinanciallySmartService

FinanciallySmartService — Wed, 11 Nov 2009 20:54:55 +0000

When dealing with the public we have to understand that everyone is different and so we should adapted to it. Since our business is consist of communicating with individuals we should always observe them so that we can have a wonderful customer/clients relationship. Your article is very informative thank you for sharing.

By: Andrew @ Financial Services

Andrew @ Financial Services — Fri, 06 Nov 2009 12:26:14 +0000

I wish it were all that simple. I've worked in customer service for quite some time and God knows I've tried to do my best to keep my clients happy. Sometimes there are just some inescapable situations where you won't be able to cater to their request because it would mean a loss or even a lawsuit for the company. I know that service should come before profit, it's just so unfortunate that not all companies have that in mind.

By: –› Pay with Miles, Investing, and Credit Cards

–› Pay with Miles, Investing, and Credit Cards — Thu, 05 Nov 2009 13:32:01 +0000

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By: Quicken Giveaway Winners

Quicken Giveaway Winners — Mon, 02 Nov 2009 02:18:10 +0000

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By: Review of American Express Money Manager Tool

Review of American Express Money Manager Tool — Sun, 01 Nov 2009 13:28:35 +0000

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By: Friday Finance Findings for October 30th : Generation X Finance

Friday Finance Findings for October 30th : Generation X Finance — Fri, 30 Oct 2009 14:31:55 +0000

[...] How to Keep a Customer Happy – How many times have you received poor customer service? Probably more times than you can count. It’s amazing how many businesses and sellers can upset a customer without even trying, but here are some ways you can keep a customer happy. [...]

By: Patrick

Patrick — Thu, 29 Oct 2009 02:44:09 +0000

I would just like to say I'm relieved you have replaced the word “problem” (a perfectly good word, I might add) with “challenge” rather than the increasingly pervasive euphemism “issue”.